Platform

About Us

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Pre-Call Training

Serve up realistic simulations with 1:1 feedback to get new hires up to speed faster.

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Live-Call Assisting

Help agents perform their best with real-time assistance based on your company data.

Learn More

Post-Call Coaching

Improve QA and compliance with 100% call coverage and coaching for all your agents.

Learn More

Platform

Pre-Call Training

Serve up realistic simulations with 1:1 feedback to get new hires up to speed faster.

Learn More

Live-Call Assisting

Help agents perform their best with real-time assistance based on your company data.

Learn More

Post-Call Coaching

Improve QA and compliance with 100% call coverage and coaching for all your agents.

Learn More

About Us

Platform

Pre-Call Training

Serve up realistic simulations with 1:1 feedback to get new hires up to speed faster.

Learn More

Live-Call Assisting

Help agents perform their best with real-time assistance based on your company data.

Learn More

Post-Call Coaching

Improve QA and compliance with 100% call coverage and coaching for all your agents.

Learn More

About Us

Book A Demo

Platform

About Us

Book A Demo

Pre-Call Training

Serve up realistic simulations with 1:1 feedback to get new hires up to speed faster.

Learn More

Live-Call Assisting

Help agents perform their best with real-time assistance based on your company data.

Learn More

Post-Call Coaching

Improve QA and compliance with 100% call coverage and coaching for all your agents.

Learn More

Automate QA, elevate agents.

Reddy replaces manual sampling with AI-driven QA, ensuring every interaction is evaluated for quality, compliance, and performance—so teams can focus on coaching and improvement.

Book Demo

AI-powered QA and Coaching for every customer interaction

100% Call Coverage

No more manually listening to 2% of calls. Use AI to monitor and score every call and chat.

100% Call Coverage

No more manually listening to 2% of calls. Use AI to monitor and score every call and chat.

100% Call Coverage

No more manually listening to 2% of calls. Use AI to monitor and score every call and chat.

100% Call Coverage

No more manually listening to 2% of calls. Use AI to monitor and score every call and chat.

Compliance Flags

Instant alerts set for QA to ensure that mistakes are fixed before they become expensive.

Compliance Flags

Instant alerts set for QA to ensure that mistakes are fixed before they become expensive.

Compliance Flags

Instant alerts set for QA to ensure that mistakes are fixed before they become expensive.

Compliance Flags

Instant alerts set for QA to ensure that mistakes are fixed before they become expensive.

Ongoing Coaching

Make sure new hires who need more training get targeted, 1:1 coaching to improve skills.

Ongoing Coaching

Make sure new hires who need more training get targeted, 1:1 coaching to improve skills.

Ongoing Coaching

Make sure new hires who need more training get targeted, 1:1 coaching to improve skills.

Ongoing Coaching

Make sure new hires who need more training get targeted, 1:1 coaching to improve skills.

Full visibility on the frontline of your brand

Gain full visibility into your agent and customer experience, with an ability to go beyond traditional QA insights and surface additional coaching opportunities.

Customized dashboards

Track agent performance, compliance, and coaching opportunities in real time.

Customized dashboards

Track agent performance, compliance, and coaching opportunities in real time.

Customized dashboards

Track agent performance, compliance, and coaching opportunities in real time.

Customized dashboards

Track agent performance, compliance, and coaching opportunities in real time.

Chat with your transcripts

Enable your teams to interact with call data, analyze conversations, and drive insights.

Chat with your transcripts

Enable your teams to interact with call data, analyze conversations, and drive insights.

Chat with your transcripts

Enable your teams to interact with call data, analyze conversations, and drive insights.

Chat with your transcripts

Enable your teams to interact with call data, analyze conversations, and drive insights.

Turn QA into coaching and development

24/7 coaching helps retain top performers while giving managers more time for those who need extra support.

Learn from top performers

Create coaching models that scale success.

Learn from top performers

Create coaching models that scale success.

Learn from top performers

Create coaching models that scale success.

Auto-generate LMS content

Ensure content is relevant and personalized.

Auto-generate LMS content

Ensure content is relevant and personalized.

Auto-generate LMS content

Ensure content is relevant and personalized.

Are you Reddy to learn more? Book a live demo with our team.

Book a Demo

Faster training, better agents.

Product

Pre-Call Training

Live-Call Assistance

Post-Call Coaching

Resources

About Us

Pricing

Terms & Condition

Faster training, better agents.

Product

Pre-Call Training

Live-Call Assistance

Post-Call Coaching

Resources

About Us

Pricing

Terms & Condition

Faster training, better agents.

Product

Pre-Call Training

Live-Call Assistance

Post-Call Coaching

Resources

About Us

Pricing

Terms & Condition

Faster training, better agents.

Product

Pre-Call Training

Live-Call Assistance

Post-Call Coaching

Resources

About Us

Pricing

Terms & Condition

Never make another bad hire

New hires who don't pass training are a huge strain on your contact center resources. We help you avoid costly mistakes.

Simulations to test for computer skills

Make sure your hires will be able to use your tech stack.

Simulations to test for computer skills

Make sure your hires will be able to use your tech stack.

Simulations to test for CX skills

Make sure your hires can solve customer needs.

Simulations to test for CX skills

Make sure your hires can solve customer needs.