Pre-Call Training
Agents learn to navigate tricky situations and systems with guided, realistic simulations.
Live-Call Assistance
Co-pilot agents in real-time, with turn-by-turn instructions for successful customer outcomes.
Post-Call Coaching
Reddy tracks progress across the entire contact center, providing a better agent experience while automating manager workflows.
Why the Fortune 500 choose Reddy
We believe coaching is a team sport. That's why Reddy is the only CX platform where L&D, Operations and QA can all seamlessly collaborate and scale to thousands of reps.
Lightning fast AI setup based on existing data
Zero risk pilots to test and prove ROI
SOC 2, HIPAA and PCI Compliant
Reddy Agents are All-Stars
+50%
Decrease in Ramp Time
+14%
Decrease in
AHT
+12%
Increase in FCR
+61%
Increase in CSAT
Reddy is a CEO’s best friend. We are seeing $1mm in annualized savings across our call center this year.
– Josh Slater / CEO, Infinity Sales Group (ISG)
The future of AI in CX
We believe in empowering agents and customers with the right knowledge at the right moment in time. Reddy's deep understanding of complex, multi-turn interactions powers the human agents of today, and the AI agents of tomorrow.
